2.0
FHWA Information Systems - UPACS Login Page
2.1 Sample Page
The
FHWA Information Systems - UPACS Login
page is the starting point for all access to the applications
interfaced with UPACS. There are 12 functions that can be performed from this page. A User can: (1) Login;
(2) Review "Terms and Conditions of Use", "Rules of Behavior", and "Privacy Policy"
(3) Change or Reset Passwords; (4) Change or Reset PINs; (5) Register for a new UPACS Account; (6) Find the
Local UPACS Administrator;
(7) Review "Terms and Conditions of Use" and "Rules of Behavior" (8) Find the hours of
operation; (9) Find the PC
requirements needed in order to run some FHWA applications; (10) Find phone numbers for UPACS Users; (11) Go to SFTP password change website and (12) Find answers to frequently
asked questions (FAQ).
2.2 To Establish a UPACS Account
All FHWA employees must be registered in UPACS. In addition, many of our Federal and State partners
have valid reasons for
being registered in UPACS. All perspective UPACS Users should contact the local UA to discuss their need
for an account.
To register for a new UPACS Account, access the
FHWA Information Systems - UPACS Login
page and click the <Register Now> button.
This will display the
FHWA Information Systems - UPACS Rules of Behavior
page where the User must agree to the "Terms and
Conditions of Use" and the "Rules of Behavior" before the registration process continues.
During the registration process, the User will be required to enter their "work" e-mail
address and Profile information
that identifies the User. When the request is submitted, it will go to the local UPACS Administrator and
the User must wait for
confirmation before attempting to login. The confirmation approval/disapproval notice will be sent back
to the new User's
"work" e-mail address.
2.3 Login for First Time Users
Once the UA has approved the registration and the new User has received the e-mail confirmation
specifying their UPACS User-Id
and Password. They must login within 10 days to activate the UPACS Account or it will be deleted.
To login, enter the User-Id and the temporary Password provided in the e-mail confirmation and then
click the <Login> button
or press the <Enter> key.
If the User-Id and temporary Password is entered incorrectly, the page will be redisplayed with the
following error message:
"Login failed, please verify your User-Id and Password and try again."
.
If the User-Id and temporary Password is entered correctly, the following steps will be required in
order to complete the registration:
- The
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page will be displayed where a new Password is set-up.
- If the User Account was set up with signature authority, the
FHWA Information Systems - UPACS Change/Reset My PIN
page will be displayed where a new PIN is set-up.
- Finally the
FHWA Information Systems - UPACS Production Menu
page is displayed with the applications the UPACS Account is allowed to access.
2.4 Login for Existing Users
Existing Users can login by entering their UPACS User-Id and Password and clicking the <Enter>
key or clicking the <Login> button.
Most of the time, UPACS will validate the User-Id and Password, determine the applications the UPACS
Account is allowed to access, and present the tailored version of the
FHWA Information Systems - UPACS Production Menu
page.
The following error messages could be displayed:
2.4.1 The UPACS User-Id was Not Found
If the UPACS User-Id was not found, the
FHWA Information Systems - UPACS Login
page will be re-displayed with the following error message:
"Login failed, the UPACS User-Id entered is not valid, please verify your UPACS User-Id
and UPACS Password and
try again."
2.4.2 The UPACS Password is Entered Incorrectly
If the UPACS Password is entered incorrectly, the
FHWA Information Systems - UPACS Login
page will be re-displayed with the following error message:
"Login failed, please verify your UPACS User-Id and Password and try
again."
2.4.3 The UPACS Password Is Entered Incorrectly Three Times in a Row
If the UPACS Password is entered incorrectly three times in a row, the UPACS User Account is
soft-locked. On the third
attempt
to login the
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page will be displayed
with the
following error message:
"Your UPACS Account has been soft-locked for Password violations. You can unlock your
UPACS Account by
entering the following information and resetting your Password. Remember: the entry in the
Password field is case
sensitive!"
The UPACS Password will have to be reset before the User can login.
2.4.4 The UPACS Password Is Entered Incorrectly Three Times and the Password Has Been Reset in the Last
Three Days
If the UPACS Password is entered incorrectly three times in a row, and the UPACS Password has been
reset within the
last three days, the UPACS User Account is hard-locked. On the third attempt to login the
FHWA Information Systems - UPACS
Login
page will be re-displayed with the error message:
"Your UPACS Account has been hard-locked because of Password violations and you have
already changed your
Password within the last 3 days. You must notify your local UPACS Administrator to have your
UPACS Account un-locked."
The UPACS Password will have to be reset before the User can login.
2.4.5 The UPACS Password Must Be Changed Every 60 Days
If it has been over 60 days since the last time the UPACS Password was changed, the
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page will be displayed with
the following message at the top:
"Your UPACS Password has not been changed in the last 60 days, You must change your
UPACS Password!"
The UPACS Password will have to be reset before the User can login.
2.4.6 The UPACS Account is hard-locked for Invalid Entries
When a User attempts to reset their Password using the
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page and enters incorrect
information three times in a row, their UPACS Account is hard-locked. The next time they attempt to
login the following
message is displayed:
"Your UPACS Account is "hard"locked because there have been 3 consecutive
failed attempts to
reset your UPACS Password. You must notify your local UPACS Administrator to have your UPACS
Account un-locked and then
you will need to set up a new UPACS Password."
The User will have to contact their local UA in order to have the UPACS Account unlocked before
they can login and reset their Password.
2.4.7 The UPACS Account is soft-locked for 60 Days Inactivity
If it has been over 60 days since the last time the UPACS Account was used, the
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page will be displayed with the following
message at the top:
"Your UPACS Account has been soft-locked because you have not accessed the system in
over 60 days.
You can unlock your UPACS Account by entering the following information and resetting your
Password"
.
The UPACS Password will have to be reset before the User can login.
2.4.8 The UPACS Account is hard-locked for 180 Days Inactivity
If it has been over 180 days since the last time the UPACS Account was used, the
FHWA Information Systems - UPACS Login
page will be displayed with this message at the top:
"Your UPACS Account has been hard-locked because you have not accessed the system in
over 180 days. You must notify your local UPACS Administrator to have your UPACS Account
un-locked and then you will need to set up a new UPACS Password."
2.4.9 The UPACS Account is Deactivated for 360 Days Inactivity
If it has been over 360 days since the last time the UPACS Account was used, the
FHWA Information Systems - UPACS Login
page will be redisplayed with the following error message:
"Your UPACS Account has been deactivated because you have not accessed the system in
over 360 days. You must see your UPACS Administrator to activate your account and then you will
need to set up a new UPACS Password before attempting to login."
The User will have to contact their local UA in order to have the UPACS Account unlocked before they
can login and reset their Password.
2.4.10 A New PIN User Changing the Temporary PIN
The first time a User logs in after being given "Signature Rights", the
FHWA Information Systems - UPACS Change/Reset My UPACS PIN
page will be displayed with the following
message:
"Your UPACS Account has been given signature authority, you must set up a Personal
Identification Number (PIN) that you will use when you sign documents."
A new PIN will need to be set up by the User before they can login.
2.4.11 The UPACS PIN Must be Reset every 60 Days
If it has been over 60 days since the last time the UPACS PIN was changed, the
FHWA Information Systems - UPACS Change/Reset My UPACS PIN
page will be displayed with this message
at the top:
"Your UPACS PIN has not been changed in the last 60 days, You must change your UPACS
PIN!"
2.4.12 The Rules of Behavior Must be Accepted Once a Year
If it has been over 360 days since the last time the "Terms and Conditions of Use" and
the "
Rules of Behavior" were accepted, the FHWA Information Systems - UPACS Rules of
Behavior
page will be displayed with this message at the top: "
You are being asked to re-affirm the Rules of Behavior because it has been at least one year
since you last agreed to them."
2.4.13 The Rules of Behavior Must be Accepted if Security Level is Raised
If the User's security level is raised the
FHWA Information Systems - UPACS Rules of Behavior
page will be displayed with this message at the top:
"You are being asked to re-affirm the Rules of Behavior because you have been given a
higher security level."
2.4.14 General Profile Information Must be Correct
If information in the general profile is missing or invalid the
FHWA Information Systems - UPACS Update Profile Information
page will be displayed with
the missing/invalid information in red with the following essage at the top:
"Errors were encountered."
2.5 To Change or Reset Your Password
A User can reset their UPACS Password if it is "soft-locked" (meaning an incorrect UPACS
Password was entered three
times in succession), the Password cannot be remembered, or they think it is time for a change.
Click the <Reset Password> button to reset the UPACS Password.
This will display the
FHWA Information Systems - UPACS Change/Reset My UPACS Password
page where the User will enter
their UPACS User-Id, a Secret Word and the new
UPACS Password.
If this information is entered correctly, the UPACS Password will be reset and the User's tailored
version of the
FHWA Information Systems - UPACS Production Menu
page will be displayed.
If the information is entered incorrectly three times in succession, the UPACS Account will be "hard-locked"
and
the User will have to contact their UPACS Administrator for help. The UPACS Password will have to be
reset before the User can login.
*** Remember ***
Passwords can only be changed once within a three day period. In the event that the password
needs to be changed more than once, contact the local UPACS Administrator.
2.6 To Change or Reset PINs
A User can reset their UPACS PIN if it is "soft-locked" (meaning an incorrect UPACS PIN was
entered three times in
succession), the PIN cannot be remembered, or they think it is time for a change.
Click the <Reset PIN> button to reset the UPACS PIN.
This will display the
FHWA Information Systems - UPACS Reset My UPACS PIN
page where the User will enter their UPACS User-Id,
the UPACS Password, a Secret Word and the new
UPACS PIN.
If this information is entered correctly the UPACS PIN will be reset and the tailored version of the
FHWA Information Systems - UPACS Production Menu
page will be displayed.
If the information is entered incorrectly three times in succession, the UPACS PIN will be "hard-locked"
and the
User will have to contact their UPACS Administrator for help.
*** Remember ***
PINs can only be changed once within a three day period. In the event that the PIN needs to
be changed more than once, contact the local UPACS Administrator.
2.7 Terms and Conditions of Use and Rules of Behavior
In order to have a UPACS Account, each User must read and agree to the "Terms and Conditions of
Use"
and "Rules of Behavior". By clicking the "Terms and Conditions of Use and Rules of
Behavior" link, the rules
associated with accessing a government system will be displayed.
2.8 Privacy Policy
Users should read and understand the privacy policy. These notifications inform
users how UPACS
stores and uses such information. This can be accessed by clicking the "Privacy Policy" link.
2.9 UPACS Administrator
When help with UPACS is needed, the local UA is the first person to ask for help. To find the local
UA, click on the "UPACS Administrator" link found on the blue menu bar at the top of the page.
This will display a list of UAs with their phone number.
2.10 Phone List
The phone list allows the user to select names to find an individual UPACS User's phone number. This
is found on the blue menu bar at the top of the screen.
2.11 System Availability
The "System Availability" link displays the hours of operations for FHWA Applications. This
is found on the blue menu bar at the top of the screen.
2.12 File Transfer Registration
The "File Transfer Registration " link points to the SFTP password change website. This
is found on the blue menu bar at the top of the screen.
2.13 System Requirements
Some FHWA applications require certain browser features and/or COTS software packages. Clicking the
"system requirements" link displays those requirements. This is found on the blue menu bar at
the top of the screen.
2.14 Frequently Asked Questions
This item displays Frequently Asked Questions (FAQ's). These questions are the same as those listed in
the Quick Reference for users.
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