Minnesota DOT used selected key decisions to work collaboratively with stakeholders and successfully design a Complete Streets Plan for the City of Grand Rapids.
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Transportation decisions often exhibit breakthroughs when decision makers engage collaboratively with those outside the process who are interested in and affected by the outcome. Those cases that are most successful are often proactive in working with all stakeholders, including potential opponents, early in the process. Close collaboration with the community to meet an array of needs beyond transportation improvements is another key to successful outcomes. The inclusion of multi-modal options, additional enhancement features, or innovative solutions often results in broad acceptance by all those involved.
How can stakeholder collaboration help identify risks and avoid delays?
If stakeholders are not involved collaboratively in transportation decision making, there is an increased risk that the best decision will not be made, and ultimately the improvement will be slowed or stopped. Much of the success described in specific case study examples can be attributed to the identification and management of key risks. Specific approaches used to effectively manage risks include:
The Stakeholder Collaboration application identifies the points in the decision making process where there should be a flow of information between decision makers and stakeholders. The Decision Guide also provides questions decision makers should ask to gather information from stakeholders and questions to incorporate their interests.
The Decision Guide image below highlights the decision points where collaboration should occur with stakeholders. Specific questions have been developed for each of these decision points to generally determine:
In a collaborative relationship, once a decision has been made, stakeholders need to be given feedback surrounding the "what, when, why, how and who" of the decision. The Decision Guide reinforces this type of relationship in the questions that decision makers consider.
The Decision Guide provides detailed information on the individual key decisions at which these processes are integrated. Explore the graphic below to learn about this relationship:
Key Decisions that are grayed-out have no specific relevance to the individual application or topic area but are still accessible from this graphic.