How to Set the Hook

Not every participant comes into the classroom with a burning desire to learn. It is easy to recognize the “Volunteers” (those who willingly signed up for a course) and the “Convicts” (those who were told to attend). You need to start the course with a strong opening statement that grabs even the most unmotivated participant’s attention and creates a desire in them to learn more. The “hook” should be a contextual anecdote, thought-provoking question or statistics, statement, quote, video, or scenario. A hook is not a preview of what topics will be covered. You will need to provide hooks at the start of each module and lesson to focus participants’ attention again.

Here are some ideas to use to create contextual hooks for a course or module:

Example

Figure 10 displays the hook for the NHI “Utility Investigations” web-based training course. A TV news reporter announces that road construction crews have severed a buried cable, causing a wide spread power outage. The next screenshot (figure 11) relates the factors that caused the mock incident to the purpose of the course. A compelling diagram (figure 12) shows what happens if information from the course is not applied during construction planning.

Screenshot from NHI Utility Investigations web-based training course. A newscaster sits at a desk in front of a screen that reads: Eyewitness News @ 10, Full HD. A graphic at the bottom left of the screen: BREAKING NEWS. The banner at the bottom of the screen reads: Breaking News! Power out at 2,000 residence. A speech bubble shows: This just in to Eyewitness News. I’m Ramona Stewart. Let’s get right to our breaking news.
Screenshot from NHI Utility Investigations web-based training course. A newscaster sits at a desk in front of a screen that reads: Eyewitness News @ 10, Full HD. A graphic at the bottom left of the screen: BREAKING NEWS. The banner at the bottom of the screen reads: Breaking News! Power out at 2,000 residence. A speech bubble shows: Approximately 2,000 homes are without power on the northeast side of the city.
Screenshot from NHI Utility Investigations web-based training course. A newscaster sits at a desk in front of a screen that show a photo of construction equipment at a road improvement site. A graphic at the bottom left of the screen: BREAKING NEWS. The banner at the bottom of the screen reads: Breaking News! Power out at 2,000 residence. A speech bubble shows: DOT officials confirm that a large underground power cable was damaged as part of the State Highway 6 expansion project. No injuries are reported, but you are asked to stay clear of the area between Main and Broadway off Highway 6..

Source: NHI (n.d.g.).

Figure 10: Screenshots of the dynamic opening for “Utility Investigations”


Screenshot from NHI Utility Investigations web-based training course. User interface: National Highway Institute logo, NHI-134208, NHI-134208 Utility Investigations Course Overview. Course overview. Tabs: Glossary, Resources, Help. Screen title: What Went Wrong? Diagram: Contractor information about the location was incorrect. Plus. Previous information from utility owner was incorrect. Leads to: Project designer could not accurately identify the conflict.  Screen navigation buttons. Slide 3/20, Stopped. Back, Next buttons. 00-12/00:32, volume icon, closed caption icon, other icon.

Source: NHI (n.d.g.).

Figure 11: Slide showing link from mock incident to “Utility Investigations” course content


Screenshot from NHI Utility Investigations web-based training course. User interface: National Highway Institute logo, NHI-134208, NHI-134208 Utility Investigations Course Overview. Course overview. Tabs: Glossary, Resources, Help. Illustration: A set of suspended balls with two poised to strike the others and set them into motion. Two suspended balls are labeled: Inadequate utility information and Management of utility conflicts. The other balls are labeled: Construction site disruptions, Damage to utility installations, risks to public health and safety, Unnecessary utility relations, Project delays and higher project costs.  Screen navigation buttons. Slide 3/20, Stopped. Back, Next buttons. 00-12/00:32, volume icon, closed caption icon, other icon.

Source: NHI (n.d.g.).

Figure 12: Illustration showing impact of not using “Utility Investigations” course training”